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TQM
Total Quality Management
including the introduction of the European Quality Award
The annual EFQM Quality Management Forum is an opportunity for top executives from many European countries to meet and exchange views on total quality ...
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TQM
Total Quality Management
including the introduction of the European Quality Award
The annual EFQM Quality Management Forum is an opportunity for top executives from many European countries to meet and exchange views on total quality management-related subjects.
These subjects are related to better performance of the organisation. A major purpose of quality management is to improve the systems and processes so that continual improvement of quality can be achieved.
What really is quality?
-Quality has to do with the way we deal with other people, with clear definitions of work, direction and expectations, and with understanding the demands that others have on our organisations, our products and our services.
The European Quality Award sets challenging standards. It is an internationally recognised achievement that will not allow companies to just sit back and watch their future performance,
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